Technology solutions, customer experience and managed IT from one trusted partner
SPARTA Technology Solutions is a Jordan-based company with three complementary business lines: technology solutions, call center solutions and managed IT services.
Three business lines, one company
SPARTA operates through three complementary business lines spanning technology, customer experience and managed IT.
Technology Solutions
Network, low-current and security solutions — planned, installed and supported as one connected environment.
Call Center Solutions
Inbound and outbound support and technical help desk services, delivered by a dedicated business line.
Managed IT Services
Flexible IT support outsourcing — from selected service functions to fully managed IT operations.
SPARTA Technology Solutions
Integrated Technology Solutions for Secure, Connected Businesses
SPARTA Technology Solutions is a Jordan-based systems integrator delivering network, low-current and security solutions for organizations that need reliable, scalable infrastructure. We plan, supply, install and support these systems together, so they operate as one connected environment rather than as separate purchases.
Network & Connectivity
Enterprise wired and wireless networks, switching, routing and Wi-Fi, built on structured copper and fiber cabling.
Low-Current & Integrated Systems
Structured cabling, intercom and PA/sound systems, data cabinets and containment, plus UPS and power backup solutions.
Security & Surveillance
IP CCTV and video surveillance, access control and centralized security monitoring, designed and integrated as one security system.
Implementation, Integration & Maintenance
System design, supply and installation, testing and commissioning, with preventive and corrective maintenance and ongoing technical support.
One partner for network, low-current and security requirements
Reliable products from recognized global brands
End-to-end delivery: design, supply, installation and support
SPARTA Call Center Solutions
Dedicated support and interaction solutions for your customers
SPARTA Call Center Solutions is a dedicated business line offering inbound and outbound support and technical help desk services. It gives organizations a professional point of contact with their customers, working alongside SPARTA's technology capabilities so that customer interaction and technical operations stay connected.
Inbound Support
Handling incoming customer enquiries and requests on behalf of your organization, as a dedicated point of contact.
Outbound Support
Outbound support and communication with your customers, carried out on behalf of your organization and aligned with your service needs.
Technical Help Desk
Help desk services that assist users and customers with technical questions and issues, supporting smooth day-to-day operations.
Customer Engagement
Customer interaction capabilities that sit alongside your technology infrastructure and support the ongoing relationship with your customers.
A dedicated, independent business line within SPARTA
Connected to SPARTA's technology and IT support capabilities
A dedicated business-enquiry channel for call center requirements
Managed IT Service Desk & Digital Workplace Services
Flexible IT support outsourcing — from selected service functions to fully managed IT operations
SPARTA can take responsibility for part or all of your IT support operation, combining a multi-tier service desk, digital workplace, infrastructure and security support with ITSM discipline, AI and automation. One partner. One service experience. Flexible scope. Measurable outcomes.
Managed IT Service Desk
Incident management, service requests and user assistance, reachable through phone, email, self-service portal, chat and collaboration channels.
Digital Workplace Services
Endpoint and device support, Microsoft 365 and collaboration platforms, and joiner, mover and leaver support for workplace technology.
Infrastructure, Security & Identity
Infrastructure monitoring, network connectivity, endpoint security and access and identity support, with escalation to specialist technical teams.
ITSM, AI & Service Optimization
ITSM-aligned processes, AI-assisted support, knowledge and automation, and reporting that drives continual improvement of the service.
Flexible outsourcing and delivery models
Human expertise supported by AI and automation
Measurable performance through SLAs, KPIs and governance
Why Sparta Technology Solutions
One technology partner across three complementary business lines, built around responsiveness, technical capability, and measurable delivery.
An integrated technology partner
Three business lines — technology, call center, and managed IT support — under one company.
24/7 coverage options
Service coverage aligned to business hours, risk and operational demand.
Structured, ITSM-aligned delivery
Structured incident, request, problem, change, knowledge and service-level practices.
Human + AI
Automation for repeatable work, with human ownership for complex and sensitive scenarios.
Multi-tier expertise
From infrastructure and networks to customer support and the service desk — connected expertise across all three business lines.
Measurable governance
SLA, KPI, CSAT, backlog, resolution and continual-improvement reporting.
A clear methodology, from kickoff to handover
Consultation & Design
- Site surveys & technical assessments
- System design & engineering
- Technical submittals & BOQ prep
Implementation
- Supply & installation
- System configuration & integration
- Testing & commissioning
Ongoing Support
- Preventive maintenance
- Corrective maintenance
- System upgrades & expansion
Industries We Serve
Built on Trusted Brands
Products sourced from recognized international technology brands, selected for reliability and long-term support.
Expertise Behind Every Project
Three dedicated teams work in coordination on every engagement, from proposal through commissioning.
Sales Team
Understands client needs, prepares proposals, and recommends suitable solutions.
Technical Team
Handles installation, configuration, maintenance, troubleshooting, and support.
Engineering Team
Develops system designs, specifications, BOQs, and implementation plans.
Our Story
SPARTA Technology Solutions was founded on a simple premise: organizations deserve a technology partner that treats network, security, and low-current systems not as separate purchases, but as one integrated environment.
Rather than acting as a reseller of individual products, SPARTA positions itself as a system integrator — assessing each client's needs, engineering a solution around them, and standing behind it long after installation.
Our Vision
To become a trusted Jordanian technology partner for reliable, secure, and future-ready network, low-current, and security solutions.
A Jordan-based systems integrator established in 2026 in Amman, serving banking, government, hospitality, industry, and commercial sectors.
Let's Build Something Reliable
Reach out to the business line that fits your need.
Technology Solutions
For network, low-current and security enquiries.
Call Center Solutions
For Call Center Solutions business enquiries.
Managed IT Services
To discuss your managed IT support requirements.